Support

QuietRate Support

Questions, feedback, and issue reports are welcome.

Contact

Emailsupport@quietrate.app.

When reporting an issue

If possible, include:

  • a short description of what happened
  • the currencies involved
  • your iPhone model
  • your iOS version
  • the QuietRate version
  • a screenshot, if it helps explain the issue

Please do not send passwords, payment-card information, government identification, or other sensitive personal information.

Exchange-rate questions

QuietRate provides reference-rate information rather than executable or guaranteed transaction rates.

The amount offered by a bank, card network, merchant, exchange service, or money-transfer provider may differ because of timing, fees, spreads, provider methodology, and other factors.

Data sources

Current source, attribution, timing, derived-rate, and caching information is available on the Sources & Methodology page.