Support
QuietRate Support
QuietRate is currently in development. Questions, feedback, and issue reports are welcome.
Contact
Email contact@eugeneyip.com.
When reporting an issue
If possible, include:
- a short description of what happened
- the currencies involved
- your iPhone model
- your iOS version
- the QuietRate version
- a screenshot, if it helps explain the issue
Please do not send passwords, payment-card information, government identification, or other sensitive personal information.
Exchange-rate questions
QuietRate provides reference-rate information rather than tradable or guaranteed exchange rates.
The amount offered by a bank, card network, merchant, exchange service, or money-transfer provider may differ because of timing, fees, spreads, provider methodology, and other factors.
Data sources
Production source and methodology information will be published on the Sources & Methodology page before QuietRate’s public release.